Shipping, Processing & Delivery Policy

Processing & Shipping Time

All orders are processed and shipped  from our USA, HONG KONG, ABU DHABI AND UK warehouses depending on your location within 24–48 hours after verified full payment. Large or bulk ASIC miner orders may require an additional 1–2 business days for processing.

Shipping costs depend on your delivery location and the total weight of the mining equipment.

We partner with trusted international carriers including DHL, UPS, FedEx, ARAMEX, and TNT to ensure fast and secure global delivery.

Estimated international shipping time:
4–7 business days after dispatch.

Please note that delivery timelines are estimates and may vary depending on carrier availability, customs clearance, and destination country regulations.


Transit Time

Most orders arrive within 8–10 days total (processing + shipping).
However, the exact delivery time may vary depending on local customs procedures and shipping carrier conditions.


Worldwide Shipping

We ship cryptocurrency mining machines worldwide to the address provided at checkout. Customers should carefully verify their shipping address before completing payment.

Customers are responsible for providing an accurate and complete delivery address. If an order is returned due to an incorrect or incomplete address, all return and re-shipping costs will be charged to the customer.

Shipping fees vary based on:

  • Product type

  • Package weight

  • Delivery destination

Product prices do not include VAT, import taxes, or customs duties.


Taxes & Customs Duties

All import duties, VAT, and local taxes are the responsibility of the buyer according to the regulations of the destination country.

Asic shop ships all products with accurate market value declarations and proper HS codes. We do not provide under-invoicing or false customs documentation.

Upon delivery:

  • Inspect the package carefully before signing.

  • Do not accept the parcel if the packaging appears damaged.

  • Contact our support team immediately if an issue occurs.

For security and verification, we strongly recommend recording a continuous unboxing video that clearly shows:

  • The shipping label

  • The miner serial number

  • The product condition upon opening


Bulk Orders & Custom Shipping

For bulk cryptocurrency miner purchases or custom shipping arrangements, please contact our team directly via:

  • Email

  • Phone

  • Website Live Chat

Our support team is available 24/7, 365 days a year.


Packing & Quality Inspection

Pre-Shipment Inspection

Every cryptocurrency mining machine undergoes a comprehensive quality control process before shipping. Our inspection includes:

  • Visual inspection for damage or defects

  • Functional testing to verify operational performance

  • Serial number verification for authenticity

  • Verification of accessories and documentation

  • Power supply compatibility testing

This ensures all ASIC miners and mining equipment arrive in perfect working condition.


Professional Packaging

We use industry-grade packaging standards to protect sensitive mining hardware during international shipping.

Our packaging includes:

  • Anti-static protective materials for electronic components

  • Custom-fitted foam inserts for shock protection

  • Moisture-resistant packaging for global shipping

  • Tamper-evident security sealing

  • Clear shipping labels and handling instructions

These measures help guarantee safe and secure delivery of crypto mining machines worldwide.


Delivery Inspection Guidelines

When your order arrives, please follow these steps to ensure everything is correct:

  1. Inspect the outer packaging for damage before signing.

  2. Record an unboxing video showing the shipping label and serial number.

  3. Verify all items against the packing list.

  4. Report any damage or missing items within 48 hours of delivery.

  5. Keep all original packaging materials in case a return is required.


Order Tracking

Asic Shop provides full order tracking from purchase to delivery, ensuring complete transparency throughout the shipping process.


Order Status Updates

Customers receive automatic updates at each stage of the order process:

  • Order Confirmation – payment verified and order placed

  • Processing Update – product preparation and inspection

  • Shipping Confirmation – package dispatched with tracking number

  • In Transit Updates – shipment location and progress

  • Delivery Confirmation – successful delivery notification


How to Track Your Order

Customers can track their shipments through several convenient options:

  • Email notifications with tracking links

  • SMS updates (available upon request)

  • Website order tracking portal

  • Direct carrier tracking via DHL, UPS, FedEx, ARAMEX, or TNT

  • Customer support assistance


Shipping Timeline Overview

Typical shipping timeline:

  • Processing Time: 24–48 hours after payment

  • International Transit Time: 4–7 business days

  • Customs Clearance: 1–3 additional days (depending on destination)

  • Final Delivery: Coordinated with the local carrier


Tracking Support

If you experience any tracking issues, our support team is ready to help.

You can contact us via email, phone, or live chat. Please provide your order number and tracking number for faster assistance.

Our team works directly with shipping carriers to resolve delays and provide updates on any delivery issues.


Returns Policy

For complete information regarding returns, exchanges, and refunds, please refer to our Warranty Policy Page.